1. What is a hair topper?
A hair topper is a hair accessory that adds volume and density to hair. It is attached to the scalp to cover thinning areas and create the appearance of thicker hair.
2. Do you have any products in stock?
Yes, we do have some pieces in stock for quick despatch. However, our core offering is bespoke products, offering customisation options for wig lengths, textures, colours and cap sizes.
3. How do I choose the right colour and length for made-to-measure products?
Our hair experts are here to help you make the perfect choice. You can also use our colour and measurement matching guides to help you make the best decision.
4. How does customisation work?
For wigs, you can specify the cap sizes, lengths and textures you want. Our team will help you every step of the way to create the product of your dreams.
5. Can I style hair toppers and wigs like my own hair?
Absolutely! You can style our products as you would your own hair. Use low-temperature styling tools to preserve the quality of natural hair.
6. Are they comfortable to wear all day?
Our products are designed for optimum comfort. The hair toppers are lightweight and adapt perfectly to your scalp. The wigs have secure fastening systems and adjustable straps for a secure and comfortable fit.
7. How should I care for my hair toppers and wigs?
We recommend regular maintenance to maintain the durability and appearance of our products. Follow our care instructions for proper washing, drying and storage.
8. How long will the prostheses last?
Durability will vary from one to two years depending on use, care and maintenance. Just like our organic hair, natural prosthesis hair is sensitive to heat, colouring and bleaching. We recommend that you use gentle products and pamper it like your own hair!
9. What is your returns policy?
See our returns policy page for detailed information on returns and exchanges.
10. How do I place a custom order?
Contact our team to discuss customisation details. We’re here to guide you through the bespoke ordering process and make sure you get the perfect product for you!
If you have any further questions, please don’t hesitate to contact us!